Thinking about getting a bed in a box? Our honest Douglas mattress review, including pricing, ordering, our sleep experience, and why it’s an eco-conscious choice.
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A good night’s sleep is priority number one in this house. With two even active little monkeys, balancing home and work, and staying healthy there are few things that matter more to me than sleep.
Let me paint a little picture for you. There was a period of time growing up when I had a mattress with a giant dip in the center. All night long I would roll right into the middle – fine as a single woman but when there were two in the bed, the big one said roll over, and we’d both be stuck in the middle.
As I got older, the pain came. Lots of pain. Hips, lower back, and neck pain that left with unable to look over my shoulder. Fun times! Needless to say, prioritizing a good night’s sleep meant investing in good pillows and a good mattress, sans giant dip.
Still, even after investing in good pillows and a good mattress something wasn’t adding up. Not to mention the number of people in our bed continued to go up as our family grew.
Thanks to this partnership with Douglas by GoodMorning.com I was provided with a mattress in exchange for my honest review. The Douglas mattress review you’ll find here is completely my own and based on my sleep experience since making the switch.
The All Canadian Douglas® Mattress
The Douglas mattress is one of seven mattress brands by GoodMorning.com, one of the first online bed-in-a-box companies in the world and one of Canada’s largest independent online mattress retailers. The Douglas mattress is a GoodMorning.com consumer favourite, with three layers of high-quality eco-foam deliver active cooling, perfect bounce, and balanced pressure relief.
The Eco-Conscious Bed-in-a-Box
Here’s what I love: All GoodMorning.com mattress brands are designed, manufactured, and sold in Canada, by Canadians, for Canadians. By manufacturing and shipping exclusively in Canada, Douglas’ carbon footprint is greatly reduced — from foam to fabric, and even packaging, Douglas sources from Canadian suppliers, and each product is made-to-order in Ontario, Canada. Tell me that’s not a win!
The ecoLight® memory foam is designed to have the same durability as high-density memory foam, but with 40% less carbon input. It performs better for longer, making it more eco-conscious. The ultra soft cover on every Douglas mattress is made of Tencel fibre produced from renewable wood sources and is biodegradable meaning there’s almost zero waste in production.
Being eco-conscious is present in all aspects for Goodmorning.com as a business, including using excess memory foam from mattress manufacturing to create the popcorn-cut memory foam pieces in the Douglas pillows.
Is the Douglas mattress affordable?
Douglas mattresses start at $599 for a twin. All mattresses are priced lower than all other mattresses in Canada including other bed-in-a-box mattresses.
The king size mattress we received is priced at $850, at least $100 less than all other mattresses in Canada.
Douglas also offers interest-free payments for over 6 months billed right to your bank account. This option makes a new mattress more accessible.
Bonus: the Douglas mattress has a 15-year warranty – one of the longest available. Win!
If you’re in the market for pillows, the adjustable memory foam pillows are so reasonably priced at $69. In the past when purchasing pillows I would wait for sales and be lucky if I got a good one that was comfortable and support for under that price.
Are Douglas mattresses any good?
If I had to summarize my Douglas mattress review in a few words, it would be game changer.
But what makes it so good?
Douglas is a medium-firm mattress that provides the perfect balance of cushioning and support, which I love. Unlike my previous pillow top mattress where is felt soft but after laying down was too firm, the gel memory foam comfort layer of the Douglas mattress provides pressure-point relief.
That balance between melting in and feeling supportive is optimal for me with chronic back, shoulder, and neck pain. I’ve noticed a huge difference in how my body feels when I lay down and when I wake up.
Arthur and I are notorious for getting up and going to bed separately. I am usually up by 5:00 in the morning and Arthur normally comes to bed well after me. Since switching to the Douglas mattress, we aren’t waking each other up getting in and out of bed. This is because of the motion isolation support form that eliminates motion transfer but still maintains edge support so you can sit without slumping.
I think it’s important to note that Arthur would probably prefer to sleep on the floor if I allowed him. Growing up his mattress had zero (I mean zero) pillow top. For him, it took a bit longer to adjust to the Douglas.
This adjustment time isn’t unusual. Douglas suggests giving it 30 days to break it in. Recognizing that purchasing a new mattress is a big decision, one you can’t make just by reading. Goodmorning.com offers a 120-day sleep trial. If you’re unsure, you have 120 nights from it arrives to decide whether to keep your Douglas mattress. What happens if you return it? Goodmorning.com will arrange for it to be picked up, sent to a local charity where possible, and you’ll get a full refund.
We also received two pillows that are soft and comfortable but still supportive of my neck and shoulders. I find I don’t need to readjust my pillow several times a night. The pillows are filled with popcorn-cut memory foam that can be customized to your preference by removing excess memory foam. Another big win for the planet thanks to Douglas is the memory foam used in the adjustable pillows is made of out excess memory foam from mattress manufacturing reducing waste.
In terms of caring for your Douglas mattress, while I haven’t had to yet I am thrilled I can remove the covers from the mattress and the pillows
What is Shipping and Delivery of the Douglas Mattress like?
I quite honestly think it’s essential to feel confident in the shipping and delivery process of products so I’m including it in my Douglas mattress review. Nothing is worse than waiting weeks for something you’ve ordered and having it be a pain in the behind when it arrives. That was not our experience whatsoever with the Douglas mattress.
To start, Douglas offers free shipping to nearly all Canadians. If you live in a small remote location, there may be a remote fee charge. We received our mattress within 48 hours of ordering right to our front door in a recyclable box. Delivery could take between 1-6 business days to arrive – still reasonable, if I had to wait.
It’s worth noting that the box is quite heavy. The king mattress weighed 80 pounds in the box. Once the mattress is out of the box, it’s quite easy to move around.
A few thoughts for the day your Douglas mattress is delivered:
- Ensure your bedframe is compatible with the Douglas mattress. Our frame has 2” wooden slates and one center beam, which is compatible. You can also use a platform bed or a non-medical adjustable frame.
- Remove your previous mattress before opening the Douglas box. Who wants to navigate a bedroom with two mattresses and a box!
- Have a partner in crime to help. As I mentioned, the mattress is quite heavy when it’s rolled up so two sets of hands to get it on the bedframe and unpack is necessary, I’d say.
- Get the box out of the room before you unseal the mattress. It starts to expand quickly!
- Don’t be alarmed if there is a bit of a smell when you remove the mattress from the plastic – this is normal and if you do find there is a smell it will go away within a few days.
To conclude my Douglas mattress review, it’s a clear choice for me. Beyond the mattress itself, which provides comfort and support, it is a Canadian company for Canadians that is eco-conscious through and through. Supporting an eco-conscious, Canadian company is good for you, for us, and for our planet.